Booking

Who can use Sherpr?

Do I need to weigh/measure my items?

I am not sure how many items I need to send. Can I book more boxes now, and reduce these before my collection date?

When should I book my collection?

What compensation is included?

What are the Standard, Flexi and Super Flexi fares?

What is volumetric weight? And how is this calculated?

What happens if I am shipping to/from a remote area?

The items I am shipping are oversized. What can I do?

Do you offer storage services?

Is Express the only service available?

Where do I enter my discount code?

What if my order can't go through the website?

How do I know my order has been accepted and paid for?

How do I login?

My order change has not been confirmed. What do I do?

How do I edit my order details?