Sherpr can deliver from most residential and business addresses. However, Sherpr cannot service delivieries wherein the address is a travel port /or any location that requires pre clearance for gaining access. Examples of these are airports, marinas, train stations, hospitals, and military bases/installations.
As our partner courier’s drivers normally conduct deliveries independently and have a queue of deliveries to fulfill within a day, they are unable to leave their vehicles unaccompanied for a prolonged period.
For multi-story/occupancy addresses, we strongly instruct that the shipment be left at the following locations for collection:
Address Type | Delivery Area |
Apartment Building |
|
Commercial Building | |
Student Accomodation | |
Hotel | |
School/University | Reception at Residence Hall/Front Desk at Student Center |
It is important that the delivery address on your order expressly indicates the actual address the shipment is being delivered to. If for example the delivery is taking place from a university and your address indicates a library, but the actual location of the delivery is to be a residence hall, this will cause issues with delivery.
For addresses with no reception desk and no intercom for the sender’s flat/unit, the shipment may be left either with a porter at the entrance of the building, or left with a neighbouring address that allows the driver immediate access for entry.