Delivery timeframes are always estimated and not guaranteed, so any indication of a delivery date is not final as these can change up until the last moment.
A delivery is only confirmed scheduled and loaded into a vehicle for delivery whenever the courier tracking indicates that the shipment is Out For Delivery. When this happens, the timeframes for delivery is from 9AM to 6PM.
Frequently Asked Questions
Will my shipment be delivered today if it is 'Out for Delivery'?
In most cases, yes. 'Out for Delivery' means your shipment is with the courier and scheduled for delivery the same day, usually between 09:00 and 18:00.
Can there be delays even if my item is 'Out for Delivery'?
Delays are rare but possible due to traffic, weather, or other unforeseen events. If not delivered today, it usually arrives the next working day.
What should I do if my shipment is not delivered today?
If your shipment is not delivered by 18:00, check your tracking for updates. If there is no update or delivery attempt, please contact us for help.